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Machine Learning is Coming for Your Taxonomy

*This post is based on a talk given by Bob Kasenchak at the 2023 Information Architecture Conference. It was a detailed 20-minute presentation designed for IA practitioners. Our goal with this post, however, is to distill it down to its foundational thesis and invite a discussion about the important differentiation between Subject and Topic Taxonomies. …

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Factor Celebrates 10-Year Anniversary By Hiring First CEO

Veteran Strategic Growth Entrepreneur, Gwen Hall, Joins Factor to Lead Award-Winning Enterprise Information Architecture Consultancy As the company celebrates its 10-year anniversary, Factor, the award-winning Information Architecture (IA) and taxonomy consultancy, announced the appointment of veteran consulting executive, Gwen Hall, as its first-ever CEO. Ms. Hall joins Factor after 20+ years with global consulting firm …

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Designing a navigation menu and search facets for pop culture icons

Challenge:Funko needed to reconcile its e-commerce site with its catalog site, and in the process create a comprehensive digital commerce and content authority/resource for the Funko culture & community. Approach: In addition to a comprehensive assessment of Funko’s existing metadata, technical capabilities, user experience, content, and taxonomies, Factor carried out several small user research studies …

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Unifying omni-channel messaging to improve UX and publishing efficiency

Challenge: West Marine had a fragmented content ecosystem, (accompanied by an out-of-date technology stack), that prevented its digital experiences from living up to the brand’s high standards of expertise and authority.  Approach: In order to understand how and why the organization had drifted into a fragmented content ecosystem with multiple conflicting processes, Factor conducted stakeholder …

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Roundtable Series:  The Business Value of Knowledge Organization Systems

Knowledge Organization Systems (KOS) such as taxonomies, ontologies, knowledge graphs, and metadata schemas are critical pieces of infrastructure that help organizations achieve their business goals. This Roundtable series addresses how we can establish the business value for KOS and how we can build the necessary capabilities to deliver business value. This series of three events …

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Lessons From a Factor Intern

Hello! I’m Xavier, and I’m the current summer intern at Factor. I had the opportunity to focus on taxonomy, user research, and data governance. I’d like to share a few tips on entering the IA field for the first time.