Enterprise taxonomy work is messy. Systems are misaligned, metadata is bloated or outdated, and no one agrees on what anything means. AI won’t magically fix that, but it can help if you know how to use it. In this webinar, Factor’s Connor Cantrell walked through a recent taxonomy redesign for a Fortune 500 intranet. She …
What are the implications of deploying GenAI at scale? While ethics are an emerging consideration, organizations are still moving full speed ahead with Generative AI, facing real and immediate risks related to misinformation, bias, environmental impact, and reputational damage. How do we make sense of these challenges in a way that drives responsible, scalable AI …
AI is only as good as the data it’s built on. You’ve heard the promises–efficiency, automation, and insight at scale. But the reality is, AI can only deliver if it has high-quality, well-structured, and easily accessible information to work with. Enterprises rushing to integrate AI into high-stakes decision-making and strategic initiatives without first addressing their …
Building the Right Information Foundations for AI Enablement Read More »
Change is inevitable. The way your organization structures and manages information today won’t be the same five years from now or even next year. But without a strong governance plan, even the best-designed taxonomies can become disorganized, inefficient, or misaligned with business needs. In this webinar, Paula Little & Connor Cantrell cut through the complexity …
Future-Proofing Your Organization’s Taxonomy With a Governance Plan Read More »
As the AI rush began, many companies raced to integrate AI into their products to stay competitive. Unfortunately, this “AI for AI’s sake” mindset often led to poor implementations and subpar outcomes. But there’s a better way forward. Hosted by Factor Taxonomist Erik Lee, this webinar offers a practical guide to integrating AI intentionally and …
Aligning A.I. Approaches for Taxonomy & Tagging – Intentional Integration Read More »
Missed the Henry Stewart Semantic Data Conference keynote? Factor has you covered with an exclusive, can’t-miss webinar on the same topic. Aligning your organization around a common purpose requires an often overlooked transformation – a shift to a semantic mindset. Organizations with a semantic mindset possess a shared understanding of the meaning of core business …
About the Project Factor recently partnered with a well-known Fortune 500 business and finance software provider on an enhanced Alignment Accelerator focused on information architecture for customer support and customer self-help content. This was a new workstream with a client with which Factor has worked on several previous projects. Factor’s relationship with the client began …
About the Client The company: well-known consumer software company with several major brands/products related to financial services. Our stakeholders were part of the IT department and were responsible for managing self-help content on a corporate intranet site. The Challenge It’s something we see at almost every organization we work with: content silos. For every content …
How to Inspire Trust in Content Through a Cross-Platform Content Strategy Read More »
About the Project Following an Alignment Accelerator workshop, the client, a Fortune 500 publisher of business and finance software, engaged Factor to perform an inventory and audit of metadata and taxonomies that its internal service organization used for content management. This was the first step on the roadmap developed in collaboration with Factor during the …
Taxonomy Inventory and Audit for a Fortune 500 Software Company Read More »
This case study describes how Factor helped a Fortune 500 publisher of business and finance software to evaluate and understand the maturity level of its internal service organization’s content ecosystem, identify gaps, and align on a roadmap to address them, in support of AI enhancements to self-help and productivity applications.
