Perspectives | Factor

Implementing Taxonomies and IA: Ensuring Success

November 1, 2016 / Perspectives / Gary Carlson

So, you did all this work and built these fantastic taxonomies and navigation models. Aren’t you done yet? Not really. Like architectural or backcountry trip plans, the realities of the situation will require modifications and adjustments to the information architecture. The taxonomies, metadata, content models, and navigation that make up the IA will all be tested during implementation. […]

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Valuable customer journey maps are based on evidence

May 16, 2016 / Perspectives / Factor

Customer journey maps are a popular visual artifact for documenting or modeling an archetypal user’s experience with a brand, product, or site, but they are more than just a pretty deliverable. Find out why.

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Gary Carlson and Bram Wessel on Enterprise Information Models

April 19, 2016 / Perspectives / Factor

Bram Wessel and Gary Carlson briefly describe the basics of Enterprise Information Models at the Seattle Information Architecture Meetup.

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Planning for Enterprise Adoption

March 8, 2016 / Perspectives / Factor

There are many, many considerations that go into evaluating ROI, but Factor’s Sarah Barrett knows of one that can immediately tank internal projects, and isn’t talked about nearly as much as it should be: Adoption.

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Considering the Question

May 21, 2015 / Perspectives / Factor

In our latest blog post, Sarah Barrett talks about the relationship between “data science” and Information Architecture, arguing that we need to focus less on the “data” and more on the “science.”

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Fixers of Big Messes

June 5, 2014 / Perspectives / Bram Wessel

From umbrella topics like UX or Taxonomy to more specific terms like Enterprise Content Management or Pre-cart Findability, design comes in when someone has a big mess and they need help fixing it.

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E-Commerce Lessons Learned

May 20, 2014 / Perspectives / Factor

Gary Carlson and Bram Wessel recently spoke about lessons that Factor team members have learned through various e-Commerce engagements.

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Essential Assessments for Designing Enterprise Taxonomy

March 11, 2014 / Perspectives / Gary Carlson

Designing a taxonomy is the process of defining its structure. It details how different relationships will be used, formatting of the labels, and the attributes that will be associated with each term and relationship. The design process is also the right time to consider the governance and maintenance procedures for the taxonomy along with the technical implementation considerations.

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Big Data, Hard Content: Challenges from Startup to Enterprise

February 25, 2014 / Perspectives / Bram Wessel

Big Data offers the promise of prediction but the focus on data and processing may prevent us from confronting our real challenges in the information space. Why considering Hard Content may lead to implementation worthy innovation.

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Beyond the labels: The right taxonomy for your project

February 4, 2014 / Perspectives / Gary Carlson

At the end of the day, taxonomies are a means to an end and are rarely valuable on their own. They’re the bridge in the conversation between a business and its customers, an information system and its users.

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