Learning by Teaching: Building the Community of Practice
This spring, Factor has three wonderful opportunities — two past, one yet to come — to grow our community of practice.
Build Omnichannel Experiences by Aligning Information
Is your customer experience seamless? Aligning information across systems, business units, and workflows is essential for a robust omnichannel experience. How do you provide a consistent customer experience across digital and physical touchpoints? You need to understand your users, assess your organization’s own capabilities for change, and design information structures that can be applied at scale. Understanding …
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Fixers of Big Messes
From umbrella topics like UX or Taxonomy to more specific terms like Enterprise Content Management or Pre-cart Findability, design comes in when someone has a big mess and they need help fixing it.
Big Data, Hard Content: Challenges from Startup to Enterprise
Big Data offers the promise of prediction but the focus on data and processing may prevent us from confronting our real challenges in the information space. Why considering Hard Content may lead to implementation worthy innovation.
Crossing the Chasm with Design Workshops: How to get clients involved.
Conducting design workshops in professional settings poses an entirely different set of challenges than educational settings. Create an environment where clients can get involved and see results.
Design Workshops: A Collaboration Challenge that Leads to Innovation
Conducting a design workshop can help bring stakeholders together to iterate potential solutions from within their business context. Every workshop brings new lessons on how to improve collaboration and better design experiences.
Learning by Teaching: User Experience Builds Community of Practice
Teaching User Experience at the School of Visual Concepts, Factor’s Bram Wessel learns how UX is growing to meet design challenges with innovation and a rich practitioner community.