You’ve probably noticed that here at Factor we talk with people a lot about their taxonomies. Once we establish that we’re not talking about stuffed insects or animal heads, questions still remain. Questions such as, what do our taxonomies have to do with our business? We think it’s always helpful to go back and answer …
Are Your Taxonomies Costing You? 5 Smart Questions to Ask Read More »
Most organizations would never tolerate an IT system with no security controls or a sales process that relies on guesswork. Yet when it comes to managing the raw material of modern business, many enterprises operate in a state of ambiguity. Critical decisions are made without a clear picture. Business functions work at cross-purposes. The same …
A snapshot of an AI workflow modeled in Langflow, an open tool for moderating LLM-system workflows. Image source: Langflow Docs. As Information Architects, it has been fascinating watching our collective understanding of generative AI improve over the last few years, myself included. Openly accessible models*, frameworks and datasets, available via Ollama and Huggingface, have enabled …
Checking In on the State of Linked Data at the Dawn of RAG Read More »
We call what we do Information Architecture. We don’t call it information engineering or information development. The word “architecture” is intentional. So here goes, I’m just going to say it: Unlike software engineering and software development, Agile doesn’t really work for Information Architecture. It can get in the way. In some cases, it can cause …
Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….
If you feel like you’re experiencing Information Anxiety right now, you’re not alone. We’ve been trying to make sense of all the COVID-19 information being thrown around. It is now more important than ever that we rely on IA fundamentals to clarify, communicate, and even comfort.
This spring, Factor has three wonderful opportunities — two past, one yet to come — to grow our community of practice.
Is your customer experience seamless? Aligning information across systems, business units, and workflows is essential for a robust omnichannel experience. How do you provide a consistent customer experience across digital and physical touchpoints? You need to understand your users, assess your organization’s own capabilities for change, and design information structures that can be applied at scale. Understanding …
Build Omnichannel Experiences by Aligning Information Read More »
From umbrella topics like UX or Taxonomy to more specific terms like Enterprise Content Management or Pre-cart Findability, design comes in when someone has a big mess and they need help fixing it.
Big Data offers the promise of prediction but the focus on data and processing may prevent us from confronting our real challenges in the information space. Why considering Hard Content may lead to implementation worthy innovation.
