We’re pleased to announce that Factor will be an exhibitor at the National Retail Foundation’s Big Show in New York City on January 15-17. Effective retail customer experiences are built on well-constructed information architecture. Factor works with retailers to create omnichannel experiences driven by how their customers see the world. We help retailers ensure all the […] Read more »
How do you build a good taxonomy? That’s a big question, and it has all kinds of complicated answers. It’s also not the question we’re answering here. Instead, we’ll ask you: How do you build the right taxonomy? A taxonomy that’s good might not be right for the people who are going to be using […] Read more »
Customer journey maps are a popular visual artifact for documenting or modeling an archetypal user’s experience with a brand, product, or site, but they are more than just a pretty deliverable. Find out why. Read more »
Bram Wessel and Gary Carlson briefly describe the basics of Enterprise Information Models at the Seattle Information Architecture Meetup. Read more »
Gary Carlson and Bram Wessel will be at Adobe Summit this week in Las Vegas. Read more »
There are many, many considerations that go into evaluating ROI, but Factor's Sarah Barrett knows of one that can immediately tank internal projects, and isn’t talked about nearly as much as it should be: Adoption. Read more »
Rachel Price, a University of Washington iSchool alum, will be speaking to current graduate students on how to transition a master's in library and information science degree into a career in information architecture. Read more »
People actually using the solution, adoption, is the most important factor in the success of a SharePoint project. On a very real level, it doesn’t matter how functional everything is if people refuse to use it. And they do refuse sometimes. Read more »
In our latest blog post, Sarah Barrett talks about the relationship between "data science" and Information Architecture, arguing that we need to focus less on the "data" and more on the "science." Read more »
Bram Wessel and Sarah Barrett present at the 2015 Information Architecture Summit. Read more »