Perspectives

Why it’s called Information Architecture

We call what we do Information Architecture. We don’t call it information engineering or information development. The word “architecture” is intentional. So here goes, I’m just going to say it: Unlike software engineering and software development, Agile doesn’t really work for Information Architecture. It can get in the way. In some cases, it can cause …

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Serving CROW

In this two-part series, I will be borrowing from the presentation I gave at the Information Architecture Conference earlier this year: Moving Information Across Boundaries, Information Theory for Information Architecture. (1 of 2)

Everyone Is in the Information Business

Every organization is in the information business; most work centers around organizing , governing, and distributing information. Sometimes the information itself is the end product: content, whether streaming videos or articles on a website, needs to be organized so that people can find what they’re looking for. The same applies to products: digital environments have …

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How Digital Teams Can Begin Planning for Language Models – Part 2

Image Source: Photo 64004277 / Puzzle © Mikael Damkier | Dreamstime.com In part 1 of this series, I discussed how language models require careful attention to deliver accurate information. Since out-of-the-box language models are trained on general knowledge, using them to leverage your company’s information requires intentional information architecture workflows. In this post, I’ll describe …

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