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Factor Exhibiting at NRF Big Show EXPO January 15-17, 2017

January 4, 2017 / Past Events / Factor

We’re pleased to announce that Factor will be an exhibitor at the National Retail Foundation’s Big Show in New York City on January 15-17. Effective retail customer experiences are built on well-constructed information architecture. Factor works with retailers to create omnichannel experiences driven by how their customers see the world. We help retailers ensure all the […]

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Factor User Research for Taxonomy Design cover page

User Research for IA and Taxonomy Design

November 17, 2016 / E-books / Factor

How do you build a good taxonomy? That’s a big question, and it has all kinds of complicated answers. Instead, we’ll ask you: How do you build the right taxonomy? A taxonomy that’s good might not be right for the people who are going to be using it. The right taxonomy will be …

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Valuable customer journey maps are based on evidence

May 16, 2016 / Perspectives / Factor

Customer journey maps are a popular visual artifact for documenting or modeling an archetypal user’s experience with a brand, product, or site, but they are more than just a pretty deliverable. Find out why.

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Gary Carlson and Bram Wessel on Enterprise Information Models

April 19, 2016 / Perspectives / Factor

Bram Wessel and Gary Carlson briefly describe the basics of Enterprise Information Models at the Seattle Information Architecture Meetup.

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Factor at Adobe Summit

March 21, 2016 / Past Events / Factor

Gary Carlson and Bram Wessel will be at Adobe Summit this week in Las Vegas.

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Planning for Enterprise Adoption

March 8, 2016 / Perspectives / Factor

There are many, many considerations that go into evaluating ROI, but Factor’s Sarah Barrett knows of one that can immediately tank internal projects, and isn’t talked about nearly as much as it should be: Adoption.

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Rachel Price presenting at ASIS&T Speaker Series

February 23, 2016 / Past Events / Factor

Rachel Price, a University of Washington iSchool alum, will be speaking to current graduate students on how to transition a master’s in library and information science degree into a career in information architecture.

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Factor Helps Sponsor World IA Day Seattle

February 12, 2016 / Past Events / Factor

Factor is proud to help sponsor this year’s sold out World Information Architecture (IA) Day Seattle on February 20th at Impact Hub in Seattle’s Pioneer Square.

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