Humans in the Loop - Taking a Human Approach to Enterprise AI

AI First, Humans Always: Insights from Shopify’s AI Transformation

When Shopify CEO Tobi Lütke told employees that “everyone means everyone” in the company’s AI rollout, he wasn’t being provocative for the sake of it. He was setting a new standard for how technology adoption should work–bold, all-in, and deeply human. In a company-wide memo, Lütke laid out a mandate that repositions AI from a …

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deploying generative ai in enterprise applications poses ethical risks

Navigating the Ethical Minefield of GenAI

What are the implications of deploying GenAI at scale? While ethics are an emerging consideration, organizations are still moving full speed ahead with Generative AI, facing real and immediate risks related to misinformation, bias, environmental impact, and reputational damage. How do we make sense of these challenges in a way that drives responsible, scalable AI …

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Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs

Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs

Modern AI systems are only as effective as the information they consume. Unfortunately, much of that information is messy. Taxonomies and other structured knowledge models have long helped organizations make sense of complex data. When paired with data management tools, they support everything from content discovery and analytics to personalization, integration, and lifecycle governance of …

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a CDO must combine technical expertise and business acumen to create powerful strategy, alignment, and transformation. A photo showing a victorious chess match.

The Strategic CDO: Four Success Factors for Data Leadership

The role of Chief Data Officer (CDO) has evolved. No longer just a technical steward of data assets, today’s CDO is a strategic architect of business value. As enterprises recognize data as both a competitive advantage and a risk factor, the CDO operates at the crossroads of technology, business strategy, and organizational change. This is …

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Future-Proofing Your Organization’s Taxonomy With a Governance Plan

Change is inevitable. The way your organization structures and manages information today won’t be the same five years from now or even next year. But without a strong governance plan, even the best-designed taxonomies can become disorganized, inefficient, or misaligned with business needs. In this webinar, Paula Little & Connor Cantrell cut through the complexity …

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Ontologies connect objects to one another in a web-like structure

Ontology 101: What It Is, Why It Matters, and How to Use It

What if your data could connect itself? Imagine a system that stores information and understands how it all fits together. That’s the power of an ontology. What Is an Ontology? In Information Science, an ontology is a structured framework for representing knowledge within a domain. More simply, it connects objects and concepts through defined relationships, …

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