knowledge management

overhead view of old-fashioned slides and projector, indicating an archive

Taxonomies at Any Scale: Three Lessons for Archives, Corporations, and Anyone in Between

/ Uncategorized / By

This article is a collaboration between the newest members of the Factor team, Jake Fatooh and Sam Stringer, who come from backgrounds in e-commerce and community archives, respectively. What could a community archive  and a global tech corporation possibly have in common? When it comes to taxonomy, more than you might think. Community archives focus …

Taxonomies at Any Scale: Three Lessons for Archives, Corporations, and Anyone in Between Read More »

Implementing Enterprise AI Like a Librarian

4 Tips for Implementing AI Like a Librarian

/ Perspectives / By

Libraries have spent millennia refining the art of organizing, retrieving, and safeguarding information. Their systems prioritize clarity, accountability, and ethical stewardship, qualities businesses now find indispensable as they integrate AI into their operations. While AI promises efficiency, its success depends on structured implementation, thoughtful governance, and human oversight. Look no further than the example set …

4 Tips for Implementing AI Like a Librarian Read More »

Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs

Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs

/ Perspectives / By

Modern AI systems are only as effective as the information they consume. Unfortunately, much of that information is messy. Taxonomies and other structured knowledge models have long helped organizations make sense of complex data. When paired with data management tools, they support everything from content discovery and analytics to personalization, integration, and lifecycle governance of …

Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs Read More »

information foundations for scaling business

The Role of Information Foundations in Scaling a Business

/ Perspectives / By

Effectively scaling core business capabilities means ensuring the right information flows to the right people at the right time. Without a strong process for managing information, growth often leads to chaos instead of progress. Structured taxonomies, metadata, and governance policies turn raw data into an asset, making it easier to find, interpret, and use. These …

The Role of Information Foundations in Scaling a Business Read More »

Don’t Skip Steps, but Don’t Boil the Ocean: Practical Advice on Taxonomy Documentation

/ Perspectives / By

My colleague Connor Cantrell recently wrote a piece on taxonomy governance, placing it in the context of collection lifecycle management in libraries. One of the primary reasons for governance, whether of taxonomies, metadata, content, data, records, books, academic journals, or any other digital or physical information asset, is to ensure that it’s managed in a …

Don’t Skip Steps, but Don’t Boil the Ocean: Practical Advice on Taxonomy Documentation Read More »

ALIGNMENT- BUILDING AN INFORMATION MINDSET

/ Perspectives / By

All organizations have unique sets of information and data requirements. Aligning organizational strategy to the information reality is fundamental to any repeatable and measurable information/data/content practice. Organizations in search of a successful repeatable information platform need alignment in many areas so that they can build the right solutions that allow them to connect with their …

ALIGNMENT- BUILDING AN INFORMATION MINDSET Read More »

Unpacking the Junk Drawer to Discover Gold

/ Perspectives / By

Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….

An image of a building foundation being constructed, used metaphorically to describe the foundation of something more broadly.

Information Architecture: the Importance of a Solid Foundation

/ Perspectives / By

Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….