knowledge management

overhead view of old-fashioned slides and projector, indicating an archive

Taxonomies at Any Scale: Three Lessons for Archives, Corporations, and Anyone in Between

This article is a collaboration between the newest members of the Factor team, Jake Fatooh and Sam Stringer, who come from backgrounds in e-commerce and community archives, respectively. What could a community archive  and a global tech corporation possibly have in common? When it comes to taxonomy, more than you might think. Community archives focus …

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Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs

Enhancing AI Effectiveness with Taxonomies and Knowledge Graphs

Modern AI systems are only as effective as the information they consume. Unfortunately, much of that information is messy. Taxonomies and other structured knowledge models have long helped organizations make sense of complex data. When paired with data management tools, they support everything from content discovery and analytics to personalization, integration, and lifecycle governance of …

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Don’t Skip Steps, but Don’t Boil the Ocean: Practical Advice on Taxonomy Documentation

My colleague Connor Cantrell recently wrote a piece on taxonomy governance, placing it in the context of collection lifecycle management in libraries. One of the primary reasons for governance, whether of taxonomies, metadata, content, data, records, books, academic journals, or any other digital or physical information asset, is to ensure that it’s managed in a …

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ALIGNMENT- BUILDING AN INFORMATION MINDSET

All organizations have unique sets of information and data requirements. Aligning organizational strategy to the information reality is fundamental to any repeatable and measurable information/data/content practice. Organizations in search of a successful repeatable information platform need alignment in many areas so that they can build the right solutions that allow them to connect with their …

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Unpacking the Junk Drawer to Discover Gold

Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….

An image of a building foundation being constructed, used metaphorically to describe the foundation of something more broadly.

Information Architecture: the Importance of a Solid Foundation

Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….