About the Project Factor recently partnered with a well-known Fortune 500 business and finance software provider on an enhanced Alignment Accelerator focused on information architecture for customer support and customer self-help content. This was a new workstream with a client with which Factor has worked on several previous projects. Factor’s relationship with the client began …
About the Project Following an Alignment Accelerator workshop, the client, a Fortune 500 publisher of business and finance software, engaged Factor to perform an inventory and audit of metadata and taxonomies that its internal service organization used for content management. This was the first step on the roadmap developed in collaboration with Factor during the …
Taxonomy Inventory and Audit for a Fortune 500 Software Company Read More »
Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….
Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….
In this webinar, speakers from Factor and Lucidworks discuss scaling information for a virtual digital workforce. We’ll share a case study and discuss why great Information Architecture (IA) is critical for success.
Factor’s Gary Carlson spoke at Analytics Nexus virtual event on Improving Data Quality Across Marketing Systems.
In this Webinar, Factor discusses how to identify the information needs of a search project. Learn how most enterprise “search engine” projects should begin by planting strong roots in the information layer.
Thank you to all who attended our Webinar! Factor’s Bram Wessel and Dana Bublitz hosted a free webinar on Enterprise Taxonomy Management on Wednesday April 3. About the Webinar: How Advanced IA and Taxonomy can Power the Real-Time Enterprise In this webinar, Factor discussed how advanced IA and taxonomies can drive real-time performance analysis and …
Webinar: How Advanced IA and Taxonomy Can Power the Real-Time Enterprise Read More »
Bram Wessel and Gary Carlson briefly describe the basics of Enterprise Information Models at the Seattle Information Architecture Meetup.
There are many, many considerations that go into evaluating ROI, but Factor’s Sarah Barrett knows of one that can immediately tank internal projects, and isn’t talked about nearly as much as it should be: Adoption.
