enterprise

information foundations for enterprise ai enablement

Building the Right Information Foundations for AI Enablement

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AI is only as good as the data it’s built on. You’ve heard the promises–efficiency, automation, and insight at scale. But the reality is, AI can only deliver if it has high-quality, well-structured, and easily accessible information to work with. Enterprises rushing to integrate AI into high-stakes decision-making and strategic initiatives without first addressing their …

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a CDO must combine technical expertise and business acumen to create powerful strategy, alignment, and transformation. A photo showing a victorious chess match.

The Strategic CDO: Four Success Factors for Data Leadership

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The role of Chief Data Officer (CDO) has evolved. No longer just a technical steward of data assets, today’s CDO is a strategic architect of business value. As enterprises recognize data as both a competitive advantage and a risk factor, the CDO operates at the crossroads of technology, business strategy, and organizational change. This is …

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Future-Proofing Your Organization’s Taxonomy With a Governance Plan

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Change is inevitable. The way your organization structures and manages information today won’t be the same five years from now or even next year. But without a strong governance plan, even the best-designed taxonomies can become disorganized, inefficient, or misaligned with business needs. In this webinar, Paula Little & Connor Cantrell cut through the complexity …

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Information Architecture and Data Strategy

Information Architecture and Data Strategy for Expert and Community-Generated Product Support Content

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About the Project Factor recently partnered with a well-known Fortune 500 business and finance software provider on an enhanced Alignment Accelerator focused on information architecture for customer support and customer self-help content. This was a new workstream with a client with which Factor has worked on several previous projects. Factor’s relationship with the client began …

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Taxonomy Inventory and Audit for a Fortune 500 Software Company

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About the Project Following an Alignment Accelerator workshop, the client, a Fortune 500 publisher of business and finance software, engaged Factor to perform an inventory and audit of metadata and taxonomies that its internal service organization used for content management. This was the first step on the roadmap developed in collaboration with Factor during the …

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Unpacking the Junk Drawer to Discover Gold

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Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….

An image of a building foundation being constructed, used metaphorically to describe the foundation of something more broadly.

Information Architecture: the Importance of a Solid Foundation

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Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….