10 Years – 10 Questions Part 2: Mentorship and Legacy
In the second half of our “10 Questions (Plus One to Grow On) for 10 Years” interview with our founders, Gary Carlson and Bram Wessel, we tackle early lessons, mentorship, and legacy.
10 Years – 10 Questions Part 1: Lessons Learned
As we continue to celebrate Factor’s 10th Anniversary, we asked our co-founders, Bram Wessel + Gary Carlson, 10 questions (plus one to grow on). We’ve broken this into two posts. In this post (part 1) we tackle the first five questions and answers, which highlight valuable lessons from the past 10 years. 1. What’s the …
Unifying omni-channel messaging to improve UX and publishing efficiency
Challenge: West Marine had a fragmented content ecosystem, (accompanied by an out-of-date technology stack), that prevented its digital experiences from living up to the brand’s high standards of expertise and authority. Approach: In order to understand how and why the organization had drifted into a fragmented content ecosystem with multiple conflicting processes, Factor conducted stakeholder …
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Information Architecture: the Importance of a Solid Foundation
Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….
Webinar: Unlocking Digital Transformation with Knowledge Graphs
Organizations can use Knowledge Graphs to build the right foundation for Data Transformation.
Roundtable Series: The Business Value of Knowledge Organization Systems
Knowledge Organization Systems (KOS) such as taxonomies, ontologies, knowledge graphs, and metadata schemas are critical pieces of infrastructure that help organizations achieve their business goals. This Roundtable series addresses how we can establish the business value for KOS and how we can build the necessary capabilities to deliver business value. This series of three events …
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The Role of Taxonomies in Content Publishing Workflows
Hi, I’m a taxonomist, and I’m here to help you with your content publishing workflows! You might think all I do is hide away in a corner classifying things and making lists of terms. But the truth is, I only do that after I have analyzed your content, content strategy, content publishing workflows, existing taxonomies …
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Your Content Strategy is an Important Organizational Asset
Most business organizations know they should manage their information and content. It’s easy to sink a lot of time and resources into creating, capturing, curating, and codifying content without realizing any tangible benefits. Indeed, without an Enterprise Content Strategy (ECS), any strategic content management process is like driving without a map.
Chatbots: How to Build an Information Architecture to Support AI-Powered Projects
Great taxonomy and information architecture is critical for building a chatbot. We published a blog post with our friends at Lucidworks that addresses how taxonomies should be leveraged to support AI Best Practices.
Lessons From a Factor Intern
Hello! I’m Xavier, and I’m the current summer intern at Factor. I had the opportunity to focus on taxonomy, user research, and data governance. I’d like to share a few tips on entering the IA field for the first time.