Bring us your toughest problems.

At Factor, we help enterprise-level companies untangle complex information and user experience challenges—bringing people, platforms, and processes into alignment.

We focus on how people interact with your organization. With solutions designed to reflect human goals and behaviors, our work helps improve outcomes for your customers, your employees, and your business.

Read more about our work »

Upcoming Event

Webinar: 5 Critical Lessons for e-Commerce Success

Webinar - 5 Critical Lessons for eCommerce Success

Using IA, Taxonomies, and Metadata to Sell Smarter We have tackled our share of e-commerce projects over the years, ranging from product taxonomy design to on-page navigation, product detail content to internal product content governance. Throughout them all, a successful endeavor hinges on making a handful of thoughtful decisions before jumping into information architecture, taxonomy, […] Read more »

Upcoming Event

Factor Exhibiting at NRF Big Show EXPO January 15-17, 2017

Fator at NRF Expo 2017

We’re pleased to announce that Factor will be an exhibitor at the National Retail Foundation’s Big Show in New York City on January 15-17. Effective retail customer experiences are built on well-constructed information architecture. Factor works with retailers to create omnichannel experiences driven by how their customers see the world. We help retailers ensure all the […] Read more »