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At Factor, we help enterprise-level companies untangle complex information and user experience challenges—bringing people, platforms, and processes into alignment.

We focus on how people interact with your organization. With solutions designed to reflect human goals and behaviors, our work helps improve outcomes for your customers, your employees, and your business.

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From the Team

Implementing Taxonomies and IA: Ensuring Success

Gary Carlson of Factor

So, you did all this work and built these fantastic taxonomies and navigation models. Aren’t you done yet? Not really. Like architectural or backcountry trip plans, the realities of the situation will require modifications and adjustments to the information architecture.  The taxonomies, metadata, content models, and navigation that make up the IA will all be tested during implementation. […] Read more »