Bring us your toughest problems.

At Factor, we help enterprise-level companies untangle complex information and user experience challenges—bringing people, platforms, and processes into alignment.

We focus on how people interact with your organization. With solutions designed to reflect human goals and behaviors, our work helps improve outcomes for your customers, your employees, and your business.

Read more about our work »

Upcoming Event

Taxonomy Workshop – Designing and Building Taxonomies for eCommerce and the Enterprise

Join the Factor team for this taxonomy that workshop geared to the taxonomy needs of enterprise scale taxonomies. We will cover the breadth of inputs needed to design taxonomies and then show how to translate these inputs into a durable and sustainable taxonomy. The workshop includes activities geared to provide experience with many aspects of the taxonomy design and building process. Read more »

From the Team

Powerful Product Pages Close Transactions

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How do you turn casual browsers into eager buyers? Powerful product detail pages (PDPs) help you use information to close transactions. They are the final touchpoint that help a customer make that crucial decision – to buy or not to buy? Some of the primary benefits of having strong PDPs are: The best product detail pages offer richer […] Read more »