data governance

A long-range view of Notre Dame cathedral with flying buttresses and trees on either side.

Stability: The Solid Ground for AI Development

During a recent webinar, I discussed AI and its dependence on data foundations, emphasizing how successful AI projects—those that move beyond pilot phases, mitigate risks, and deliver measurable value—hinge on trustworthy and reliable data.  We pinpointed four crucial areas for data infrastructure:  • User Focus – Aligning the AI products, data, and goals with the …

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Humans in the Loop - Taking a Human Approach to Enterprise AI

AI First, Humans Always: Insights from Shopify’s AI Transformation

When Shopify CEO Tobi Lütke told employees that “everyone means everyone” in the company’s AI rollout, he wasn’t being provocative for the sake of it. He was setting a new standard for how technology adoption should work–bold, all-in, and deeply human. In a company-wide memo, Lütke laid out a mandate that repositions AI from a …

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