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Webinar: Enterprise IA as a Foundational Component of Search Infrastructure

Factor’s Upcoming Webinar:

Enterprise IA as a Foundational Component of Search Infrastructure.

When: Wednesday, May 29, 2019 at 9:00 a.m. (PST)
Presented by: Factor’s Gary Carlson and Dana Bublitz.
Cost: Free
Topic: Enterprise Search

Register Now:

Click here to go to registration page


About the Webinar:

What’s at stake:

  • Poor search results
  • Wasted effort by focusing on the wrong issues
  • Lost opportunity cost (in terms of time and effort)
  • An unmanageable solution 6 to 18 months down the road

About the Webinar:

Creating, managing, and sharing enterprise information in an expensive but essential competency every organization needs to develop. On-site search, in its various forms, is a fundamental capability for sharing information. Unfortunately, search is often seen as a technology problem that needs to fit into a simple box in the user interface (make it work like Google). Missing from this equation is the essential and often overlooked “Information Layer”. The information layer allows the search experience to be executed technically, managed by business stakeholders, and utilized by many interfaces.

Recently three different companies approached Factor for help with search, as they went through the process of “fixing” search by putting in a new search engine. However, after digging in, it became clear very early on that the core problem was not with the technology itself. The real issue was the way the information was modeled and managed.  

Whether it is an enterprise scale knowledge management, content strategy, or e-commerce project the technology and experience will only be as good as the information being searched.  

In this webinar we’ll review how to identify and address the information needs of a search project and roles of the technology, information, and user experience layers.