Key People
Creative, experienced, and collaborative, our team works hand-in-hand with yours — from research and design through modeling — to get optimal results that are easy for your organization to maintain.
We are experts in taxonomy, information architecture, and in modeling information-rich experiences. With our expertise and fresh perspective, we provide insights that can help you break through organizational barriers and achieve your business goals.
Bram Wessel
Principal
As a highly respected IA thought leader, Bram believes that technology should enable natural experiences for real people.
Read more »
Gary Carlson
Principal
Gary helps enterprise-level companies boost revenue, and improve efficiency through well-executed information and knowledge management initiatives.
Read more »
Rob Richardson
VP Global Sales
Rob helps Factor identify markets and verticals, build strategic partnerships, and win key enterprise accounts.
Read more »
Julie Pepper
Senior Project Manager
Julie brings a strategic focus, and a meticulous attention to detail to her Project Management craft.
Read more »
Theresa Putkey
Lead Information Architect
Theresa helps clients make data-driven, evidence-based decisions and streamline their internal decision-making.
Read more »
Erica Chao
Information Architect & Taxonomist
Erica has been creating hardworking taxonomies and metadata structures for the better part of a decade.
Read more »
Amy Wilcox
Enterprise Taxonomist
Amy’s work helps users navigate vast amounts of information in a simple, efficient and intuitive manner.
Read more »
Louis Spinelli
Information Architect and User Researcher
Louis tries to understand exactly what individuals, organizations, and societies need to benefit from information and technology.
Read more »
Sara Ingham
Information Architect and User Researcher
Always one to bridge gaps between disciplines, Sara is a synthesizer of knowledge.
Read more »
Charlene Quach
Taxonomist
Charlene is passionate about helping others navigate complex digital landscapes; she finds satisfaction in connecting people to the resources they need.
Read more »
Jennifer Long
Project Coordinator
Jennifer directly supports Factor’s executives to help the firm achieve high-level business goals. She also uses her UX skills as User Research Assistant for Factor.
Read more »