Often, after digging into projects it becomes clear that “search” is a trailing indicator of more systemic problems. Fixing or replacing a search engine is not always sufficient to address the underlying goals (even though it is necessary in some cases). "Search" projects often morph into knowledge management, content strategy, or information modeling initiatives where the search engine is really the final consumer of the work that needs to be done. Read more »
Discover what we’ve accomplished for our clients and what we have to say about information architecture, taxonomy, and user-experience design.
Thank you to all who attended our Webinar! We’ll be showing it again on Wednesday, April 10, 9:00 a.m. (PST) Factor’s Bram Wessel and Dana Bublitz hosted a free webinar on Enterprise Taxonomy Management on Wednesday April 3. About the Webinar: How Advanced IA and Taxonomy can Power the Real-Time Enterprise In this webinar, Factor […] Read more »
We're having a busy Spring! Join Factor at a series of upcoming events.. Read more »
Factor recently delivered a workshop at The IA Conference (Formerly known as The IA Summit) which was held in Orlando, Florida in March. Attendees learned how to manage information at an enterprise level as well as the basics of taxonomy in a business setting. If you attended or would like to hear more about this […] Read more »
This blog post is adapted from a Presentation by Gary Carlson at Taxonomy Bootcamp, November 2018 Taxonomies, AI, and Chatbots: Connecting People With Information There is a natural relationship between AI chatbots and taxonomies—but how do they work together? More importantly, how can taxonomies/ontologies support best AI practices? Taxonomies and ontologies interact with, support, and […] Read more »
Back in August, Factor co-founder Bram Wessel sat down to interview one of the pioneers of our field, Brenda Laurel. Bram and Brenda talked about User Research, something that’s at the root of Factor’s practice. IxDA Seattle wrote up a fantastic blog post about the event, which was accompanied by a Salon to help develop […] Read more »
In working on enterprise taxonomy projects, the issue of scale always comes up. “Scale” is a word that gets tossed around a lot but what does it really mean for taxonomies? How can taxonomies scale? What do organizations need to think about when considering requirements for taxonomy scale? We’ve found that the best way to […] Read more »
Save these Dates to learn more about Enterprise Taxonomy Management from Factor. Read more »
Here at Factor, one of our core values is sharing what we learn with our customers and the community of practice. Our success stories should not exist in a vacuum, and we are always happy to offer some insights into our processes. Because we’re interested in helping others learn how to do this work, Factor […] Read more »
How Factor helped transform a tangled web of marketing systems into a lean and sustainable enterprise asset.
At Factor, one of our current engagements is with a Fortune 50 multinational technology hardware corporation. It’s been such an impactful and rewarding experience for both our client and Factor that we decided we’d like to tell the story. Senior executives from this client’s marketing division wanted to find out if their marketing campaigns were […] Read more »