AI Enablement

Taxonomies and AI Chatbots

Customer Experience

Design (Research) in the Wild: A Conversation with Brenda Laurel

Sales Enablement

Scalable Taxonomies

Enterprise Analytics

Webinar: Driving Real-Time Insights with Enterprise Taxonomies

Personalization

Bram Wessel speaks at Interaction 18 in Lyon, France

Knowledge Management

Factor at Interaction18, World IA Day, and IA Summit

Sales Enablement

Taxonomy Workshop – Designing and Building Taxonomies for eCommerce and the Enterprise

Enterprise Analytics

“Was Nate Silver Wrong?” Bram Wessel’s talk at the 2017 IA Summit

Knowledge Management

Learning by Teaching: Building the Community of Practice

Customer Experience

Build Omnichannel Experiences by Aligning Information

Knowledge Management

Powerful Product Pages Close Transactions

Customer Experience

Strong Navigation Experiences are Essential for Large Product Catalogs