Office Administrator and Project Coordinator
Jennifer initially joined the Factor team to help the firm manage some of the hustle and bustle at the growing office. She works directly with the Factor executive team to help the firm achieve high-level business goals. More recently, Jennifer has been putting her UX skills to use with Factor’s User Research team.
Jennifer’s background spans multiple creative disciplines — she has a Theatre Arts degree from Western Washington University. She was also part of the pilot cohort to complete the certificate program in UX Design through the School of Visual Concepts. She draws on her visual design, performing arts and marketing background to understand and empathize with others (an absolutely fundamental UX skill.)
Outside the Factor office, Jennifer spends her spare time encouraging her toddler to use a fork, and sort toys into polyhierarchical categories.