data strategy

how to fix data silos

How Data Silos Impact Business Decision-Making

Data silos, which are effectively isolated data repositories within an organization, are one of the most common data management problems. They create barriers to information sharing and information use in general, hindering business performance by adding friction to collaboration, decision-making, and business operations. This sand in the gears of business processes is so common that …

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Information Architecture and Data Strategy

Information Architecture and Data Strategy for Expert and Community-Generated Product Support Content

About the Project Factor recently partnered with a well-known Fortune 500 business and finance software provider on an enhanced Alignment Accelerator focused on information architecture for customer support and customer self-help content. This was a new workstream with a client with which Factor has worked on several previous projects. Factor’s relationship with the client began …

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