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What We Do

Leaders in Information Strategy Factor is an information architecture and human experience consultancy. Factor will create an information strategy for your organization, using an evidence-driven approach. Common Issues We Address …

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Detangling Information Architecture with OOUX – Part 3

Object Oriented UX (or OOUX) is a design philosophy that helps designers create experiences that are aligned to the business model, the user’s mental model, and the back-end database model. Misalignments among these worlds are often the cause of many communication headaches for the product team—and usability headaches for the end users.

Paid Summer Internship 2020

Factor is seeking a highly motivated intern for Summer of 2020. We’re looking for recent graduates, graduate and/or undergraduate students with intellectual curiosity and an interest in Information Architecture and User Experience.

Webinar Test

Many of us have spent the last few weeks working from home in some form of lockdown due to the COVID-19 pandemic.

Sherrard Glaittli

Sherrard Glaittli is an Information Architect and Taxonomist at Factor, in Seattle.

About Us

We work with enterprise-level companies to solve complex information and user experience problems. Our efforts are grounded in a thorough understanding of your business goals, technological and operational challenges, customer behavior, and the underlying factors that drive them.