2016

Factor User Research for Taxonomy Design cover page

User Research for IA and Taxonomy Design

How do you build a good taxonomy? That’s a big question, and it has all kinds of complicated answers. Instead, we’ll ask you: How do you build the right taxonomy? A taxonomy that’s good might not be right for the people who are going to be using it. The right taxonomy will be …

Implementing Taxonomies and IA: Ensuring Success

So, you did all this work and built these fantastic taxonomies and navigation models. Aren’t you done yet? Not really. Like architectural or backcountry trip plans, the realities of the situation will require modifications and adjustments to the information architecture.  The taxonomies, metadata, content models, and navigation that make up the IA will all be tested during implementation. …

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Planning for Enterprise Adoption

There are many, many considerations that go into evaluating ROI, but Factor’s Sarah Barrett knows of one that can immediately tank internal projects, and isn’t talked about nearly as much as it should be: Adoption.